Shipping & Returns
Beech+Pine ships within the European Union, Switzerland, and Norway. Shipping generally takes about 3 to 5 working days, however, please allow up to 10 working days for shipping.
Austria & Germany: free of charge
European Union: free on orders above 100 €, otherwise 4 €
Switzerland and Norway: free on orders above 100 €, otherwise 4 €
Customers who are consumers have a revocation right (see below). Return shipping always has to be paid by the customer.
Revocation Right for Consumers
A ‘consumer’ is any natural person that concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his/her commercial or independent professional activities.
Instruction for revocation
You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days with effect from the day, on which you or a third party nominated by you, which is not the carrier, acquire physical possession of the goods, or in the case of a contract relating to multiple goods ordered by you in one order and delivered separately, the day on which you acquire physical possession of the last good.
To exercise your revocation right, you must inform Julian Mueller, St. Georgenweg 19, 9122 St. Kanzian, Telephone: +43 676 4582470, E-Mail:, of your decision to revoke this contract by means of a clear declaration (e.g., a letter sent via post or email). You can use the enclosed model revocation form for this, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.
You must return or transfer the products to us immediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the fourteen-day deadline.
You bear the direct costs for returning the products that can be shipped via parcels as well as the direct costs for returning the products that cannot be shipped via parcels. The costs for products that cannot be shipped via parcels are estimated at approximately maximum 150 euros.
You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.
Criteria for exclusion or expiry
The revocation right is not available
for delivery of products, which are not prefabricated and for whose manufacturing and individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The revocation right expires prematurely in case of contracts
for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;
for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.
Model revocation form
(If you wish to revoke the contract, please fill out this form and send it back to us. It is not necessary however to use this form.)
To Julian Mueller, St. Georgenweg 19, 9122 St. Kanzian, Telephone: +43 676 4582470, E-Mail:
I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*):
Ordered on (*)/ received on (*):
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only in case of a notification on paper):
(*) Cross out the incorrect option.